Check In Procedures
Usually we will be around to welcome our hosts. In the rare occasions we can’t do it (mostly because we also love to travel) one of our helpers will be here for you. We do not have a self check-in option.
Check In time starts at 15:00 and ends at 24:00. However, your approximate arrival time, thirty minutes given or taken, has to be agreed in advance, as we need to arrange our personal calendar to welcome you and make sure everything is ready.
Please note that we will need to register you with SEF – the Portuguese Immigration Police – so we will need to retrieve some date from your Passport or National ID Cards (in case you are an European citizen).
Since 2015 Portugal has more strictly enforced a longstanding law requiring anyone providing paid holiday accommodation to record the entry, exit, and identification details of all non Portuguese nationals guests.
This law has been brought into force in Portugal and most of EU countries at some point since the gradual implementation of the 1990 Schengen Agreement, aiming to stop human trafficking and other illegal practices.
In this case, it is specifically the Article 45 of the Schengen Agreement and the recent Alojamento Local law in Portugal that has brought this rule into sharper focus.
Check Out Procedures
Check out time is until 11:00 if you are staying in a bedroom or until 10:00 in case you are renting a house, apartment or villa.
A more convenient time might be arranged depending on several factors, like the estimated check in time of the next guests and our personal calendars. We can discuss this but usually only in the previous day will be possible to have a global picture of the plan. Eventually, it can also be possible to keep your luggage, but that also has to be agreed the day before your departure.
All this said, if we don’t see each other the day you leave, drop the keys on the bedside table and go. Just make sure you turn off the lights, leave the window close and heaters (if applicable) off. And don’t forget to close the house door. This might sound obvious but it happened, more than once, that guests left the house wide open upon their departures.
